Frequently Asked Questions

To rent a vehicle, you must present a valid driver's license for more than one year, an ID (passport), and a credit card in the name of the main driver.

Yes, a deposit is required when picking up the vehicle. The amount varies depending on the model chosen and will be returned to you when the vehicle is returned in the same condition.

Absolutely! We offer delivery and pickup of your vehicle at your hotel, airport, or any other location of your choice, at no extra charge in most major cities.

Our vehicles are provided with a full tank of fuel and must be returned the same way. If the vehicle is not returned with a full tank, service charges will apply in addition to the cost of the missing fuel.

Yes, we can deliver your vehicle to any airport in Morocco. You can also pick up your car at one airport and return it to another for maximum flexibility during your travels.

We accept various payment methods including credit and debit cards, cash, and bank transfers. You can use one method for the rental and another for the deposit if you prefer.

Yes, you can modify or cancel your reservation up to 48 hours before the scheduled pickup without any penalty. For modifications or cancellations less than 48 hours in advance, a fee may apply.

In case of an accident, first ensure the safety of all passengers, then contact emergency services if necessary. Afterward, contact our 24/7 assistance line immediately. We will guide you through the process and arrange for a replacement vehicle if needed.

Our standard rentals include unlimited mileage, allowing you to explore Morocco without constraints. For certain premium vehicles, there may be a daily mileage limit, which will be clearly indicated at the time of booking.

Our vehicles cannot be taken outside of Morocco without prior written authorization. If you plan to cross borders, please inform us at the time of booking so we can provide you with the necessary documentation and insurance.

Yes, we offer various accessories such as child or baby seats to ensure the comfort and safety of your entire family during your stay in Morocco. Please request these accessories when making your reservation so we can prepare them for your arrival.